Terms & Conditions

This page may contain other proprietary notices and copyright information the terms which must be observed and followed.


The information on this site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. MITICA BARCELONA SL may also make improvements, changes and / or deletions in the products and / or programs described in this information at any time without notice.

MITICA BARCELONA SL does not want to receive confidential or proprietary information from you through our website. Please note that any information or material sent to MITICA BARCELONA SL will be considered NOT confidential but will be subject to the Privacy Policy mentioned below. By sending MITICA BARCELONA SL, any information or material, you grant MITICA BARCELONA SL, irrevocable and unrestricted license to use, reproduce, display, perform, modify, transmit and distribute those materials or information and also agree that MITICA BARCELONA SL, it is free to use any ideas, concepts, knowledge or techniques that you send us for any purpose.


MITICA BARCELONA SL makes no representations of any other web page that can be accessed through it. When you access a website than MITICA BARCELONA SL, please note that is independent of MITICA BARCELONA SL, and MITICA BARCELONA SL, has no control over the content of that website.addition, a link to a website that is not MITICA BARCELONA SL does not mean that MITICA BARCELONA SL, endorses or accepts any responsibility for the content or use of such website.


Information returns 2000 regarding the capabilities of any product or service outside MITICA BARCELONA SL, are reissues Act Disclosure and availability of the Year 2000 («reissues») and are based on information provided by third parties . MITICA BARCELONA SL, has not independently verified the contents of the reprints and assumes no responsibility for the accuracy or completeness of the information contained in the reprints.



The use of services or purchasing products through https://www.mitkstore.com, imply acceptance of the following conditions:




By accepting this contract, you declare:
A) That you are a person over the legal age and capacity to contract,
B) You have read and agree to these terms & conditions.

These general conditions (hereinafter «General Conditions») regulate the legal relationship that emanates from recruitment processes conducted among users-customers (hereinafter «User») of the website ecommerce located at URL https://www.mitkstore.com property MITICA BARCELONA SL. Users accept the General Conditions from the moment they use or acquire any product contract. This document can be printed and stored by customers, meanwhile, MITICA BARCELONA SL, for any modification of these Terms & Conditions always respect which the user has accepted at the time of purchase, so we offer these the e-mail info@mitkstore.com, so you can raise any questions about the General Conditions or ask a copy of them in case of loss.




MITICA BARCELONA SL, may modify the General Conditions notifying customers in advance, in order to improve services and products offered through https://www.mitkstore.com. By modifying the General Conditions on the website of https://www.mitkstore.com, it means fulfilled that duty of notification.

In any case, before using the services or contracting products, will consult the General Conditions.




The use of the website https://www.mitkstore.com, does not carry mandatory registration or registration, although this itself is a necessary requirement to make purchases.

Property of the website

The contents provided by MITICA BARCELONA SL are subject to intellectual and industrial property and are exclusive property of MITICA BARCELONA SL. By acquiring a product or service, MITICA BARCELONA SL does not grant any right to alter, exploitation, reproduction, distribution or public communication about it, reserving MITICA BARCELONA SL all these rights. The transfer of these rights require the prior written consent by MITICA BARCELONA SL. The customer may not make available to third parties such content.

Intellectual property also the content included in MITICA BARCELONA SL, its handbags, accessories, prints, paintings, graphics, logos, design, images and source code used for programming.




Under Law 15/1999 of 13 December on the Protection of Personal Data, we inform you that your personal data that can appear in this communication are incorporated in an automated file responsibility of the company commercial MITICA BARCELONA SL, CIF:B-66657479, registered in the Companies Register of Barcelona. The purpose of this file is manage the service requested.

The user guarantees the authenticity of all data communicated through https://www.mitkstore.com and update the information you provide to MITICA BARCELONA SL, so that it responds at all times to their real situation, the only responsible for any false or inaccurate statements made and the damage it may cause to MITICA BARCELONA SL or third parties.

MITICA BARCELONA SL can not assume any derivative responsibility for the incorrect, inappropriate or illegal use of the information appearing on the websites of MITICA BARCELONA SL

With the limits established by law, MITICA BARCELONA SL assumes no liability for the lack of truthfulness, integrity, updating and accuracy of the data or information contained in its Internet pages. The contents and information from the websites of MITICA BARCELONA SL are made by appropriately qualified personnel on the exercise of their profession. However, the contents and information not binding on the above are not binding, not opinions, advice of any kind, since it is merely a service offered with informative character.

Internet pages of MITICA BARCELONA SL may contain links to other pages. Therefore, it can not take responsibility for the content that may appear on other pages. The texts, images, sounds, animations, software and other content included on this website are exclusive property of MITICA BARCELONA SL or its licensors. Any transmission, distribution, reproduction, storage or total public or partial communication must have the express consent of MITICA BARCELONA SL;

also to access services MITICA BARCELONA SL offers through the website should provide some data personal information. In compliance with the provisions of Law 15/1999, of 13 December, we inform that your personal data will be stored and processed in the files of MITICA BARCELONA SL, in order to provide and offer our services. Also we advised of the possibility of exercising rights of access, rectification, cancellation and opposition of their personal data, in Carrer de Verdi, 52, 08012 Barcelona,or you send an email to info@mitkstore.com.

to access «Intranet» the user must enter a user code and password.

MITICA BARCELONA SL is not responsible the misuse of passwords that you can perform as user. It is your responsibility to properly safeguard keys and passwords supplied for user access, preventing the misuse or access by third parties.

Also, your acceptance to this Legal Notice is providing explicit consent to MITICA BARCELONA SL can send advertising or promotional email communications or other equivalent means of communication, in the terms established by Law 34/2002 of Services the Information Society and Electronic Commerce. In the event of not being interested in receiving such communications, please go to MITICA BARCELONA SL, at the above address or email info@mitkstore.com expressing your will.




The contents provided by MITICA BARCELONA SL are subject to intellectual and industrial property and are exclusive property of MITICA BARCELONA SL or natural or legal persons who report. By acquiring a product or service, MITICA BARCELONA SL does not grant any right to alter, use, reproduction, distribution or public communication about it, reserving MITICA BARCELONA SL all these rights. The transfer of these rights require the prior written consent by the holder thereof, so that the customer may not make available to third parties such content.

Intellectual property also the content included in extends. MITICA BARCELONA SL, its graphics, logos, designs, images and source codes used for programming

MITICA BARCELONA SL has obtained the information and materials included in the web from sources considered reliable, although they have taken reasonable steps to ensure that the information is correct, MITICA BARCELONA SL can not guarantee that at all times and circumstances that information is accurate, complete, updated and, consequently, should not be relied upon as if it were. MITICA BARCELONA SL expressly disclaims any responsibility for errors or omissions in the information contained in the pages of this website.

MITICA BARCELONA SL reserves the right to modify, suspend, cancel or restrict the web content, links or information obtained through it, without notice. It in no event assume liability resulting from the incorrect use of the web that can carry out the user, both the information and the services contained therein.

In any case MITICA BARCELONA SL, its branches and / or work centers, directors and / or guardians, employees and, in general, authorized personnel will be responsible for any damage, loss, claims or expenses of any kind, whether they derived directly or indirectly from the use and / or dissemination of the website or the information acquired or accessed by or through it, or their viruses, operational failures or interruptions in service or transmission or failures the line in using the web, both by direct connection by link or other means, constituting for all legal purposes a warning to any user that these possibilities and events can occur.

MITICA BARCELONA SLis not responsible for web belonging to which may be accessed via links or references or any content provided by third parties. Any use of a link or access to a website will be done by will and exclusive risk of the user. MITICA BARCELONA SL does not recommend or guarantee any of the Information is obtained by or through a link, nor responsible for any loss, claim or damage arising from the use or misuse of a link, or information obtained through it, including other links or websites, interruption in service or access, or attempt to use or misuse a link, both when connecting to the web of MITICA BARCELONA SL as to access information other sites from it.

By completing and submitting the relevant forms on this website, you agree and consent that your personal data is processed automatically by MITICA BARCELONA SL. Include in the forms of this website, personal data owned by third parties shall, prior to their inclusion, obtain consent and inform of the contents in the preceding paragraphs.




This site is owned by MITICA BARCELONA SL. The intellectual property rights and rights of exploitation and reproduction of this website, its pages, screens, the information they contain, their appearance and design, and the hyperlinks that established from it to other websites of any subsidiary and / or dominated by MITICA BARCELONA SL are exclusively owned by it, unless expressly specified otherwise. Any name, design and / or logo and any product or service offered and reflected on this website are registered trademarks of MITICA BARCELONA SL, by its subsidiaries and / or dominated or third parties. Any misuse of the same by people other than its rightful owner without the specific consent from the latter may be denounced and pursued through all legal means in the Spanish and / or the EU legal system.

The intellectual property rights and third-party brands are suitably highlighted and must be respected by all who visit this site, not liable for MITICA BARCELONA SL the use the user may conduct thereon, solely liable to their person.

Only for personal and private use is allowed to download the contents, copy or print any page of this website. Reproduce, transmit, modify or delete information, content or warnings from this web without the prior written permission of MITICA BARCELONA SL.



The delivery of items purchased will be made through sub-contracted transportation services contracted by mitkstore. The delivery will be subject to type of shipment and delivery country. To avoid delivery incidents (wrong address, inability to find someone at home etc.) it is essential to properly complete the corresponding form, being indispensable on completing box to your contact.

Tracking orders will be made by contacting the transportist or our Customer Service at info@mitkstore.com. This email will indicate, at all times, in what place is the goods until their final reception by the customer.

The price of shipping is calculated depending on the destination, volume and weight of the items acquired and the packaging used for shipping. The exact price of transport is calculated by including each item in the shopping bag and appear on the page that summarizes the purchase before confirmation of the order by «Confirm Order» and before the introduction of data credit card or debit card.



In Mitkstore.comcan shop 24 hours 365 days a year.


Territorial framework

currently the eShop https://www.mitkstore.com is active throughout Europe and rest of the world..


Conservation and archiving of transactions

The file of transactions effected is made on a reliable and durable support Mitkstore.com server.


Return Policy products and archive rights

The following conditions related to returns of our products do not apply in the case of exercising the right of withdrawal. If for any reason you are not satisfied with your order, you have a period of 30 days from the date of delivery of the product to proceed to exchange or refund.

It will be taken as reference to count the period of thirty days the date stated in the delivery note.

For any exchange or refund, the product must not have been used and must be returned in perfect condition and including labels and instructions and warranties (if any).

Apart from this, you must fill the return note (back of the delivery note) to be sent with your order.

If need a duplicate return note to attach to request can either contact our customer service via our contact form or via email info@mitkstore.com.

The return of the amounts will performed within a maximum period of 30 days from the time when the order is placed back in the same means of payment with the purchase (credit card) unless you choose another means of different payment was paid.

Right of withdrawal

You have the right to withdraw from this contract within a maximum period of 14 calendar days without justification.

The withdrawal period shall expire 14 calendar days from the day you or a third party indicated by you, other than the carrier acquired the physical possession of the goods.

To exercise the right of withdrawal, you must notify


MITICA BARCELONA SL, Carrer de Verdi, 52, 08012 Barcelona, your decision to withdraw from the contract by an unequivocal statement that appears, (eg a letter sent by mail). It can also inform of your right to withdraw from this contract via email info@mitkstore.com. You can use the model withdrawal form below, although its use is not mandatory.

To meet the withdrawal period sufficient that the communication concerning the exercise by you of this right is sent before the expiry the deadline.


Model withdrawal form

– Attn:






I hereby inform that I desist from my contract of sale of the following goods and the reference number (*)

  • Order placed on (*) / received ( *)
  • Name of consumer and user or consumer and user
  • address consumer and user or consumer and user
  • Signature of consumer and user or consumer and user
  • Date and place

(*) Highlight as appropriate.


Consequences of withdrawal


In case of withdrawal on its part, we will refund all payments received by you, except for the shipping of your order.

The deadline for you make this refund shall not exceed 14 calendar days from the date on which we are informed of its decision to withdraw from this contract.

We proceed to carry out such reimbursement using the same means of payment used by you for the initial purchase.

We may withhold reimbursement until we have received the goods or until you have evidence of repayment thereof, depending what condition is met first.

You must restore or deliver goods directly to:

MITICA BARCELONA SL, Carrer de Verdi, 52, 08012 BARCELONA

In this case you must bear the direct cost of returning the goods.

You can also exercise the right of withdrawal addressing MITK our physical store located at Carrer de Verdi, 52, 08012 BARCELONA in which case the exercise of the right of withdrawal will not generate any expense for you.

Only you will be responsible for the diminished value of the goods, since the reports we receive until the withdrawal, resulting from a different necessary to establish the nature, characteristics and functioning of the goods handling.

The right of withdrawal shall not apply to contracts relating to supply of sealed goods which are not suitable to be returned for reasons of protection of health or hygiene and which were unsealed after delivery.

Our goal is to ensure that you completely satisfied with the purchase you make. If for any reason you are not satisfied with the purchased product, you can return it within ten (10) days from the date that you received from Mitkstore.com.

To make the return of any product you must take the following steps:

The products should be returned in the following condition:
– They should not have been worn, washed or damaged.
– must retain the original label.
– must be returned in the original packaging

– must include a copy of the invoice

Send the package to: 
Carrer de Verdi, 52,

08012 Barcelona, Spain

Tel: 936-815-466

In case of return for manufacturing defects, promoted items should also be returned or paid by the customer under the same conditions.
All products offered for sale by Mitkstore.com They are provided with a label. We recommend you try the product without taking the label, since the products that are returned without them will not be accepted.

In the case of product changes, please note:

We can not make reserve items, so availability of the new article will be verified upon receipt the item back in our offices

No revocation of defective products will be accepted due to misuse or manipulation thereof by the customer.

Return costs borne by the customer. Shipping costs are only refundable in case of wrong shipment or defective product.


Purchase procedure


  1. a) The items you wish to purchase must be selected and added to shopping cart by clicking the appropriate button ( ‘Add to Cart’)

  2. b) The shopping cart contains the reference of the selected item, its name and price (taxes included). ATTENTION: The price shown does not include transportation costs, where applicable, that may accrue as rates may vary depending the destination country.

  3. c) The order form request personal and billing data and delivery data, which will be incorporated into our database in order to process the order and facilitate new purchases com. Likewise, it will have a private area called ‘My Account’ where you can view and modify your personal details, access the purchase history and order a pager. Remember that personal data should be indicated with accuracy to avoid confusion or incidents in the shipping / Articles / s purchased.

  4. d) Once completed the purchase order and before shipping the order a summary identifying the article purchased, total price (transport and taxes included) and shipping information. The order must be confirmed by clicking the «Confirm Order» button.

  5. e) Purchases are paid by credit card or debit card (Visa and MasterCard) or Paypal, facilitated in the process. Other payment options will not be admitted. For payments by credit card or debit card, the charge will be online, ie in real time via the secure payment gateway https://www.realexpayments.com, once it is found that the data reported are correct. (see Payment and Security).

  6. f) Confirmed the transaction, will be communicated through the website itself the order number so you can track the same at all times and from your computer.

  7. g) Also, an email message with a description of order and the personal data that has been reported will be forwarded. Failure to receive this message may be due to a temporary problem communications network or a typo in the email address communicated. In both cases,is advisable to contact our Customer using the email info@mitkstore.com..




Transporting items purchased will be made through transport service contracted by MITICA BARCELONA SL (Online shop owner Mitkstore.com). The delivery will be subject to type of shipment and delivery country. To avoid delivery incidents (wrong addresses, inability to find someone at home etc.),is essential properly complete the corresponding form be indispensable on completing box to your contact.

Tracking orders will be made by sending an email by the shuttle, or by contacting the Customer Service. This email will be indicated, at all times, in what place is the goods to their final acceptance by the customer.

Currently the price of home delivery is 5,90 euros for domestic shipments (Peninsula and Balearic Islands), and 15 € for shipping to the EU. No transportation will be paid when the package is collected in a physical store MITK. At same time MITICA BARCELONA SL reserves the freedom to apply in the future and steadily, the price of transportation in the country of destination, products purchased and the packaging used for shipping. In all cases the price of transport is calculated by including each item in the shopping bag and appear on the page that summarizes the purchase before confirmation of the order by «Confirm Order» and before the introduction of data credit card or debit card.


Currencies, taxes and payment


Prices on this website are shown in EUROS.

The user always know the price and characteristics of the items previously offered to purchase, coming these detailed and specific on this website.

Euro prices are including 21% VAT, which applies to purchases that are delivered in member countries of the European Union.

DELIVERIES Canary Islands, Ceuta and Melilla: the final prices of these purchases are expressed without VAT. At the time of delivery in these territories, the customer must pay local taxes that apply. In case of rejection of the consignment of the order for nonpayment of such taxes, transport costs will be deducted from the total amount of the purchase to return.

For countries called Rest of the World, VAT will be deducted at the time to indicate the country of delivery, then apply the corresponding VAT, along with applicable taxes (costs of customs clearance and import taxes), at the time of admission the country of destination. These taxes must be paid on arrival by the receiver of the goods.

In order to give maximum security to the payment system, MITICA BARCELONA SL uses the secure payment gateway Realex Payments. In this sense, confidential payment details are transmitted directly and encrypted (SSL) to the financial institution.

For payment by Visa, MasterCard cards & PayPal, MITICA BARCELONA SL only accepts transactions SEC (Secure Electronic Commerce) with the international 3D Secure protocol that is distinguished by the Verified by Visa and MasterCard SecureCode.

The Secure Electronic Commerce is an initiative whose basic principle is guarantee security in Internet transactions. When making payment via the secure payment gateway, the system automatically checks that the credit card is activated for Secure Electronic Commerce. We then connect to the bank issuing the same, which request to authorize the transaction using a personal authentication code. The operation is performed only if the bank issuing the credit card confirms the authentication code. Otherwise, the transaction will be rejected.

As complementary system «Secure Payment» and in order to assist in preventing fraud through the Internet,MITICA BARCELONA SL measure. Reserves the right to verify the personal data supplied by the customer and take the measures it deems timely (including cancellation of the order) for the purchased goods are delivered in accordance with the information contained in the order.

MITICA BARCELONA SL offers its customers the choice of several different payment methods:

To expedite the shipment of your order must send proof of your income from E-Mail to info@mitkstore.com


Credit card:


If choose this method of payment will enter the secure website of our financial institution where you will be asked the card number and expiration date.

For peacemind, our Bank guarantees absolute security, since both their personal data such as your card encrypted thanks to SSL secure server provided by this financial institution.

The data on your credit card are not registered in any database but go directly toPOS (Point of Sale) Bank.

Likewise, at no time MITICA BARCELONA SL receives data from your card, only the confirmation of your payment.

Responsibility and guarantees our products

The legal guarantee of all our products is what is defined in the law, and their terms will always respected by MITICA BARCELONA SL.

This guarantee is governed by the Revised Text of the General Law for the Defense of Consumers and Users, which states that the minimum warranty period of any new items will be 2 years, although after the first six months it is the customer who must prove that the problem the article is a defect of origin and not a desgate produced by the usual and proper use of the product.

Now, assuming that the object guarantee effectively does not meet the optimal conditions for use, MITICA BARCELONA SL shall assume responsibility to the client so that proceed to refund the amounts paid for that product and to reintegrate the expenses that the customer has had to pay to purchase the product. Therefore, if the item has a flaw or defect or there has been an error in shipping, the customer can return the same in our shop or send by mail or carrier. Once verified the fault,will refund the full value of the amount paid, excluding shipping and return.

Only will refund the amount of the costs of return if:

1) the item is defective.

2) An error has occurred on shipping.

3) The order would have come out of the period specified in our General Conditions of Purchase.

4) The package has been damaged during transportation




MITICA BARCELONA SLis not responsible the content of links to other websites that are not owned and therefore can not be controlled by it.

Connection errors, unforeseen circumstances and force majeure: MITICA BARCELONA SL shall not be liable for any errors, delays in access, delays in the system or any anomaly that may arise in connection with general problems in the Internet, causes fortuitous event or force majeure or any other contingency totally unpredictable and therefore foreign to the good faith of the company.MITICA BARCELONA SL,undertakes to try to solve those problems putting all the means at its disposal and providing all necessary support touser to resolve the incidents as quickly and successfully as possible. Also MITICA BARCELONA SL will not be responsible for failures due these causes may occur in communications, defaced or incomplete transitions so that does not guarantee that the website is operative alltime when due to issues not attributable to MITICA BARCELONA SL,it can not solve with the means at its disposal.

Using the website: MITICA BARCELONA SL shall not be liable in any way for any errors or damage caused by inefficient and bad faith of the service by the User use. Shall not be liableMITICA BARCELONA SL,of the major or minor consequences for the lack of communication between MITICA BARCELONA SL,and the user when attributable to non functioning email provided or falsity of the information provided by the user’s log https://www.mitkstore.com user.

Disclaimer: MITICA BARCELONA SL assumes the responsibilities that may be room for the provision of the services offered within the limits and as specified in the different General Terms Conditions of the services made available the USER.




Good use of the service: the user is obliged to make good use of the service and therefore not use in bad faith for any practice that is prohibited by law or rejected by commercial usage.MITICA BARCELONA SL, is authorized by these Terms & Conditions, from the time that has actual knowledge of the realization by the user of any act or illegal use in general, to inform the competent authorities the circumstances and unsubscribe touser or restrict access to website of MITICA BARCELONA SL, the user is solely liable for any claim or legal, judicial or extrajudicial action initiated by third parties harmed directly by the user before courts or other bodies, taking it all expenses, costs and compensation, if any, can takeMITICA BARCELONA SL, if the complaint is directed against it. Also, MITICA BARCELONA SL work and notify the competent authority these circumstances at the time that has actual knowledge that the damage constitutes any kind of illegal activity, especially in the field of content entered by the user that may infringe rights or legitimate interests of MITICA BARCELONA SL or third parties.


Due diligence: the user is responsible for performing all the actions that are required due diligence. With special character, the user must be diligent in what concerns the updating and accuracy of your personal data, primarily the email indicated in the purchase as main contact with MITICA BARCELONA SL


Our right to modify these conditions


MITICA BARCELONA SL reserves the right to review and modify these Terms at any time.

However, the price and other conditions of the items you have requested not be modified during the span of time between your offer and the acceptance thereof issued through the shipping confirmation unless by law or government agencies should do retroactive changes in those policies, Conditions or Privacy Statement, in which case it will apply to orders previously placed.


Ineffectiveness and inefficiency of the clauses


If any provision of these Terms & Conditions be declared fully or partially invalid or unenforceable, such invalidity or unenforceability affect only that provision or part thereof that is invalid or ineffective, subsisting the General Conditions in everything else, such provision, or part thereof that is affected by not placing.





All notices, requests, demands and other communications to be made by the parties in relation to these Terms & Conditions shall be in writing and shall be deemed to have been duly made when they have been delivered by hand or sent by ordinary mail to address of the other party or to email it, or to any other address or email for this purpose each party may to the other.

Si continuas utilizando este sitio aceptas el uso de cookies. más información

Los ajustes de cookies de esta web están configurados para "permitir cookies" y así ofrecerte la mejor experiencia de navegación posible. Si sigues utilizando esta web sin cambiar tus ajustes de cookies o haces clic en "Aceptar" estarás dando tu consentimiento a esto.